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How 4 Emotions Impact Effective Crisis Response

Managing a crisis is like wrestling with a giant Octopus. There are many tentacles your crisis leaders must be trained to understand and manage. Four of those tentacles are public emotions: shock, fear, grieving and anger. These emotions can skew the public’s normal thought processes and often override facts during a crisis. Therefore crisis leaders …

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RISK ASSESSMENTS – The Eruption of #MeToo Crises

2018 will be remembered as the year when the #MeToo movement hit the accelerator and began outing toxic corporate cultures lurking in the heart of many high-powered organizations. The movement is shaking up Corporate America, and waking up leaders to the new #MeToo crisis reality. CEOs, HR, Legal, PR and other leaders can use the …

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CRISIS MANAGEMENT LESSONS – From The Crisis Judge

Crisis Management Judgments Effective crisis management and leadership is about making the best judgments possible in the midst of chaos. Harris County Judge, Ed Emmett, has been in the hot seat many times as the crisis leader for the nation’s third most populous county. Judge Emmett was at the helm last year when Hurricane Harvey slammed into Texas …

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HURRICANE FORCE CRISIS MANAGEMENT: Hurricane Harvey Crisis Lessons

Hurricane Harvey Crisis Management Lessons One year ago this week, Hurricane Harvey brought deadly drama to 54 counties across Southeast Texas. For four long days, this Moby Dick-sized storm pounded millions with winds, tornadoes and 60 inches of rain. Those of us who lived through Harvey will never forget this Noah-type experience. We reflect back …

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