The Situation: An organization asked Benchmark to help them improve relationships and communications with key stakeholders crucial to their financial success. The stakeholders have special needs that require the assistance of employees from many departments across the organization. The level of frustration was increasing for the stakeholders and the employees assigned to work with them. Their relationships were suffering, employee stress levels were high and morale was sinking. In short, they knew they were failing in how they were connecting with the very stakeholders that drive their financial success! The company asked us to help them identify and implement stakeholder strategies that would result in clearer communications, stronger stakeholder trust, solid long-term relationships – and lower employee stress levels.