Right-Of-Way Pros Communications
Create a winning edge for your organization by equipping your Right-Of-Way professionals with the communication, rapport and nonverbal negotiation skills they need to achieve better outcomes with landowners and others.
Creating An Experience –
Right-Of-Way professionals are the face of your company to many landowners, community leaders and public officials. The impressions they make can result in better business, or in compromised relationships and resistance. Each time your ROW pros interact with someone, they are creating an experience – good or bad. Money is not the only thing that influences landowners – people influence people! Our leaders are Certified Master Practitioners in Neuro Linguistic Programming (NLP), the study of behavior and language patterns and we will help your ROW pros create better experiences when they represent your organization. A master NLP expert and attorney involved in countless landowner negotiations developed this cutting-edge training program, and it is designed to give your ROW professionals the strategies they need to be more successful. Studies show emotions trump data when people make decisions, and our expertise in NLP allows us to help your ROW agents respond to people at an emotional level for more satisfying experiences.
What You Will Learn –
Your ROW pros will improve their capabilities in a range of important areas, including state management skills, emotional alignment, creating agreement frames, solution frame speech patterns, impact of limiting vs. useful beliefs, perspective language, nonverbal negotiation strategies, aligning and boxing strategies, deep listening skills, rapport skills, conflict resolution strategies, information gathering skills, nonverbal negotiation skills, motivation strategies and more. Your people will gain the skills they need to create a positive experience with your landowners – even when they disagree with your position! Your professionals will learn and practice strategies that result in clearer communications, better negotiations and the winning edge you need. With these new skills, landowner encounters can be less stressful for your people, and more profitable for everyone.