Susan has helped thousands of leaders and associates master their ability to communicate and connect with others to achieve their goals in leadership, team settings, presentations and crisis communications. She has taught Neuro Linguistic Programming (NLP) and communication skills to leaders and high potentials from around the globe.

Prior to joining Benchmark, she worked in advertising / marketing in Los Angeles and was also a professional actress. Non-verbal delivery accounts for almost 90 percent of how you are perceived, and Susan’s understanding of how actors use body language, voice and space to be more influential is invaluable. She earned her Bachelor’s Degree in Music from the University of Miami in Ohio.