Listening Skills! The Hot Sauce for More Influence!

Leadership is most often associated with traits such as vision, decisiveness, and charisma. But it is listening skills that sets a good leader apart from the rest of the pack. The best leaders use listening skills to create an environment of trust, collaboration and innovation. They also use them to build understanding and clarity, instead …

How Effective Presenters Match Messages to Audience

Each year people deliver more than 30 million presentations and speeches as part of their work. The most effective presenters and speakers know how to match messages to their audience. In turn, they build trust with their audience. This is important because trust opens doors to opportunities. But a new worldwide poll shows building trust …

The Virus that Contaminates Your Communications

News reporters are spewing out COVID-19 crisis stories around the clock. There is another virus worthy of your full attention as you help lead your organization through this time of testing. It is a communication virus that our team at Benchmark Communications calls a Thought Virus. This virus contaminates your daily messaging and communications. It …