If Forrest Gump were a reputation management consultant he would say that crisis response is like a box of chocolates! You never know what you might get – when your crisis plans sit unused and untested. How do you know if your crisis response will be like a box of chocolates? According to PR studies, 62% …
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More organizations are getting slammed in news headlines about crisis issues. Spokespersons must know the top questions news reporters will ask in the first 48 hours of a crisis. Here’s a list of the top 100 crisis questions you can expect from the news media.
Better Crisis Leadership Crisis strategy experts can learn much from history to advance their leadership, spokesperson skills and knowledge. About every eight years, presidential historians rate US presidents for their overall leadership effectiveness. It is not surprising that communication and crisis skills are at the heart of these rankings: public persuasion, crisis leadership, vision / agenda …
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