EFFECTIVE COMMUNICATION SKILLS – 20 Ways To Spot Good Communicators

The Communication Skills Drought – My sisters are scrambling this year as they deal with a challenging drought at the family ranch. Checking weather apps on their cell phones has become as much a part of their daily routines as checking on the cattle and horses. Many organizations are also dealing with a severe drought–a drought …

CRISIS LEADERSHIP & SPOKESPERSON SKILLS: Shaping Public Perceptions

Crisis Leadership & Spokesperson Skills –  Mismanaged crises eat up valuable time, resources and money. Failed leadership leads to failed crisis management. Mismanaging crises can destroy lives, careers, employee morale and stakeholder trust – impacting organizations for years and even decades.  This is the final part of a special 3-part series on effective crisis leadership …

LEADERS – HIDDEN SECRETS OF DECISION STRATEGIES: What You Don’t Know Can Hurt You

When birds hit the engines of a US Airways Airbus A320, Captain Sully Sullenberger had just 205 seconds to make life and death decisions before safely crash landing into the Hudson River. The late Enron CEO, Ken Lay, made decisions that led his company to the peak of corporate success, followed by decisions that ultimately …

NEW YEAR’S RESOLUTIONS THAT WORK: Studies Reveal the Right Recipe

Many people have a love / hate relationship with New Year’s resolutions. They either look forward to them – or grimace at the very thought. A recent study by the University of Scranton confirms this great divide, finding 45% of Americans usually make resolutions while 38% absolutely never go down that road. The study also …