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WHEN ALL HELL BREAKS LOOSE: Winning Crisis Leadership Strategies

About every eight years, C-SPAN asks 90-plus presidential historians to rate US presidents for their overall leadership effectiveness. It is not surprising that communication and crisis skills are at the heart of these rankings: Public persuasion, crisis leadership, vision / agenda setting and relationship skills and are nestled in the ten characteristics that determine these …

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CRISIS LEADERSHIP: How Successful Leaders Earn Stakeholder Trust – Even During Chaos

About every eight years, C-SPAN asks 90-plus presidential historians to rate US presidents for their overall leadership effectiveness. It is not surprising that communication  and crisis skills are at the heart of these rankings: Public persuasion, crisis leadership, vision / agenda setting and relationship skills and are nestled in the ten characteristics that determine these rankings. Historians …

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MOTIVATE & DISRUPT YOURSELF – 3 Goal-Setting Strategies to Lose “Wait”!

The new year marks the time when many people reboot their efforts to improve the quality of their life and work. Your success hinges on the goal-setting strategies you choose. This year I decided to get a head start on my resolutions by starting on them this fall – and one is to become more …

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ZOMBIES! Transforming Disengaged Employees Into Trusted Brand Ambassadors

The Walking Dead… The Invasion of the Body Snatchers! Are these just movie titles? Not if you look at Gallup results that show only 13 to 32 percent of employees around the globe are engaged at work! That means a majority of employees are sleepwalking through their day. Zombie employees are haunting businesses to the …

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GUARDING YOUR BRAND: The Power of Employee Brand Ambassadors

Hurricane Harvey and Irma left parts of Texas and Florida devastated, and there were countless stories across social media about power company linemen working in dire conditions to restore power. Those stories were golden for utility companies, as linemen took on the status of heroes helping victims in the ravaged areas. The payoff for that …

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THE PRESENTING HALL OF SHAME: 3 Things Engaging Presenters Avoid

Engaging presenters have an unfair advantage. They stand out! They are memorable and more influential than others. Attention spans are shrinking and people who can hold your attention with a compelling presentation simply have more influence! You look forward to their presentations, because you know they will share something worthwhile. They can make even boring material seem interesting. …

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LEADERS DECISION-MAKING STRATEGIES: What You Don’t Know Can Hurt You

When birds hit the engines of a US Airways Airbus A320, Captain Sully Sullenberger had just 205 seconds to make life and death decisions before safely crash landing into the Hudson River. The late Enron CEO, Ken Lay, made decisions that led his company to the peak of corporate success, followed by decisions that ultimately …

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The Super Bowl of Public Speaking: Scoring Touchdowns – or Third & Long?

There is a short list of leaders who consistently score touchdowns when they speak, and those who do truly stand out as credible – and likable. Many seasoned leaders score high on what we call The Credibility Factor, but fall short on the Likability Factor. When leaders score touchdowns on both Factors, magic happens! A …

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