CRISIS MANAGEMENT LESSONS – From The Crisis Judge

Crisis Management Judgments Effective crisis management and leadership is about making the best judgments possible in the midst of chaos. Harris County Judge, Ed Emmett, has been in the hot seat many times as the crisis leader for the nation’s third most populous county. Judge Emmett was at the helm last year when Hurricane Harvey slammed into Texas …

EFFECTIVE COMMUNICATION SKILLS – 20 Ways To Spot Good Communicators

The Communication Skills Drought – My sisters are scrambling this year as they deal with a challenging drought at the family ranch. Checking weather apps on their cell phones has become as much a part of their daily routines as checking on the cattle and horses. Many organizations are also dealing with a severe drought–a drought …

EMOTIONS & CRISIS RESPONSE: How Emotions Can Sink Brands

Crisis Response: The Role of Emotions Branson emergency response officials have been in crisis response mode for days since a Duck Boat full of tourists sank during a storm. The tragedy claimed 17 lives and the Coast Guard has finally recovered the water-logged boat from its resting place at the bottom of Table Rock Lake outside …

10 TIPS FOR EFFECTIVE PRESENTATIONS: Ending PowerPoint Misery & Misuse

Bad PowerPoint Presentations – The Root of the Pain So far during your education and career how many hours have you sat through boring presentations with text-laden PowerPoint slides or busy graphics? You sneak peeks at your cell phone to stay occupied while the presenter drones on and on – at times reading ALL the …

CRISIS LEADERSHIP & SPOKESPERSON SKILLS: Shaping Public Perceptions

Crisis Leadership & Spokesperson Skills –  Mismanaged crises eat up valuable time, resources and money. Failed leadership leads to failed crisis management. Mismanaging crises can destroy lives, careers, employee morale and stakeholder trust – impacting organizations for years and even decades.  This is the final part of a special 3-part series on effective crisis leadership …

REPUTATION MANAGEMENT EXPERTS: What They Have In Common With Movie Directors

Crisis Response Strategies  Effective reputation management experts and crisis leaders are problem solvers. They also have lot in common with movie directors like Steven Spielberg. In Part 2 of this special series on successful crisis leadership and spokesperson skills, you will learn the strategies and thinking used by one crisis management expert. You will discover …