Crisis Leadership & Spokesperson Skills: SHAPING PERCEPTIONS

Crisis Leadership & Spokesperson Skills –  Mismanaged crises eat up valuable time, resources and money. Failed leadership leads to failed crisis management. Mismanaging crises can destroy lives, careers, employee morale and stakeholder trust – impacting organizations for years and even decades.  This is the final part of a special 3-part series on effective crisis leadership …

THE WINNING TICKET – Why You Should Load Your Bases With Soft Skills

Baseball season is officially underway and the sound of popping bats is beginning to echo across the country – from little leagues to major leagues. Many experts say of all sports, baseball is as much about mental prowess as it is physical prowess. Thus, one of Yogi Berra’s most famous quotes – “Baseball is 90 …

REPUTATION MANAGEMENT: What Successful Crisis Leaders Have In Common With Movie Directors

Effective crisis leaders are problem solvers and they focus on the future. They also have lot in common with movie directors like Steven Spielberg. In Part 2 of this special series on successful crisis leadership and spokesperson skills, you will learn the crisis management, crisis response strategies and spokesperson training skills used by one leader …

WHEN ALL HELL BREAKS LOOSE: Winning Crisis Leadership Strategies

About every eight years, C-SPAN asks 90-plus presidential historians to rate US presidents for their overall leadership effectiveness. It is not surprising that communication and crisis skills are at the heart of these rankings: Public persuasion, crisis leadership, vision / agenda setting and relationship skills and are nestled in the ten characteristics that determine these …

CONGRESSMAN JOE KENNEDY III’S DROOLING DISTRACTION: 3 Lessons for Effective Presenters

He is a Kennedy. His is being touted as an up and coming political star. And, he is the talk of the internet. People are lighting up Twitter and other social media about Democratic Representative Joe Kennedy III’s rebuttal speech to President Donald Trump’s State of the Union speech. But, unfortunately for Kennedy, the buzz …

CRISIS LEADERSHIP: How Successful Leaders Earn Stakeholder Trust – Even During Chaos

About every eight years, C-SPAN asks 90-plus presidential historians to rate US presidents for their overall leadership effectiveness. It is not surprising that communication  and crisis skills are at the heart of these rankings: Public persuasion, crisis leadership, vision / agenda setting and relationship skills and are nestled in the ten characteristics that determine these rankings. Historians …