EFFECTIVE COMMUNICATION SKILLS – 20 Ways To Spot Good Communicators

The Communication Skills Drought – My sisters are scrambling this year as they deal with a challenging drought at the family ranch. Checking weather apps on their cell phones has become as much a part of their daily routines as checking on the cattle and horses. Many organizations are also dealing with a severe drought–a drought …

EMOTIONS & CRISIS RESPONSE: How Emotions Can Sink Brands

Crisis Response: The Role of Emotions Branson emergency response officials have been in crisis response mode for days since a Duck Boat full of tourists sank during a storm. The tragedy claimed 17 lives and the Coast Guard has finally recovered the water-logged boat from its resting place at the bottom of Table Rock Lake outside …

10 TIPS FOR EFFECTIVE PRESENTATIONS: Ending PowerPoint Misery & Misuse

Bad PowerPoint Presentations – The Root of the Pain So far during your education and career how many hours have you sat through boring presentations with text-laden PowerPoint slides or busy graphics? You sneak peeks at your cell phone to stay occupied while the presenter drones on and on – at times reading ALL the …

CRISIS LEADERSHIP & SPOKESPERSON SKILLS: Shaping Public Perceptions

Crisis Leadership & Spokesperson Skills –  Mismanaged crises eat up valuable time, resources and money. Failed leadership leads to failed crisis management. Mismanaging crises can destroy lives, careers, employee morale and stakeholder trust – impacting organizations for years and even decades.  This is the final part of a special 3-part series on effective crisis leadership …

REPUTATION MANAGEMENT: What Successful Crisis Leaders Have In Common With Movie Directors

Effective crisis leaders are problem solvers and they focus on the future. They also have lot in common with movie directors like Steven Spielberg. In Part 2 of this special series on successful crisis leadership and spokesperson skills, you will learn the crisis management, crisis response strategies and spokesperson training skills used by one leader …

WHEN ALL HELL BREAKS LOOSE: Winning Crisis Leadership Strategies

About every eight years, C-SPAN asks 90-plus presidential historians to rate US presidents for their overall leadership effectiveness. It is not surprising that communication and crisis skills are at the heart of these rankings: Public persuasion, crisis leadership, vision / agenda setting and relationship skills and are nestled in the ten characteristics that determine these …

JOE KENNEDY III’S DROOLING DISTRACTION: 3 Lessons for Spokespersons

Public Speaking: Trial By Fire He is a Kennedy. His is being touted as an up and coming political star. The democrats tapped him as their media spokesperson, and now he is the talk of the internet. People are lighting up Twitter and other social media about Democratic Congressman Joe Kennedy III’s rebuttal speech to …