Crisis Leadership: When All Hell Breaks Loose

About every eight years, C-SPAN asks 90-plus presidential historians to rate US presidents for their overall leadership effectiveness. It is not surprising that communication and crisis skills are at the heart of these rankings: Public persuasion, crisis leadership, vision / agenda setting and relationship skills and are nestled in the ten characteristics that determine these …

Presentation Openings: Engage Your Audience Right Out of the Starting Blocks

Starting blocks are designed to give sprinters an explosive horizontal burst. If you watched the Rio Olympics, you saw how quickly nine-time Olympic gold medalist, Usain Bolt, got the edge on other runners right from the start. The same is true when you present – if you want to gain the edge when you present, …