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WHEN ALL HELL BREAKS LOOSE: Winning Crisis Leadership Strategies

About every eight years, C-SPAN asks 90-plus presidential historians to rate US presidents for their overall leadership effectiveness. It is not surprising that communication and crisis skills are at the heart of these rankings: Public persuasion, crisis leadership, vision / agenda setting and relationship skills and are nestled in the ten characteristics that determine these …

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CRISIS LEADERSHIP: How Successful Leaders Earn Stakeholder Trust – Even During Chaos

About every eight years, C-SPAN asks 90-plus presidential historians to rate US presidents for their overall leadership effectiveness. It is not surprising that communication  and crisis skills are at the heart of these rankings: Public persuasion, crisis leadership, vision / agenda setting and relationship skills and are nestled in the ten characteristics that determine these rankings. Historians …

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MOTIVATE & DISRUPT YOURSELF – 3 Goal-Setting Strategies to Lose “Wait”!

The new year marks the time when many people reboot their efforts to improve the quality of their life and work. Your success hinges on the goal-setting strategies you choose. This year I decided to get a head start on my resolutions by starting on them this fall – and one is to become more …

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ALL-TERRAIN COMMUNICATION SKILLS: Grow Your Career & Team’s Success

There are many technically competent people in the workplace, but there appears to be a shortage of people with a good foundation of soft skills. A recent survey reveals 92% of leaders say their employees need stronger soft skills to compete in today’s marketplace. It is true that solid communication skills and empathy skills are …

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ZOMBIES! Transforming Disengaged Employees Into Trusted Brand Ambassadors

The Walking Dead… The Invasion of the Body Snatchers! Are these just movie titles? Not if you look at Gallup results that show only 13 to 32 percent of employees around the globe are engaged at work! That means a majority of employees are sleepwalking through their day. Zombie employees are haunting businesses to the …

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HOW TO DRIVE REPORTERS BATTY! Tips for Effective Speakers & Spokespersons

Knowing how to tell a compelling story can pay off for your brand and is a worthwhile investment! Every day talented storytellers hit home runs with journalists. They know how to cater to reporters’ criteria – and still remain human! Then, there are countless others who strike out and lose out on media opportunities. Journalists …

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GUARDING YOUR BRAND: The Power of Employee Brand Ambassadors

Hurricane Harvey and Irma left parts of Texas and Florida devastated, and there were countless stories across social media about power company linemen working in dire conditions to restore power. Those stories were golden for utility companies, as linemen took on the status of heroes helping victims in the ravaged areas. The payoff for that …

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THE PRESENTING HALL OF SHAME: 3 Things Engaging Presenters Avoid

Engaging presenters have an unfair advantage. They stand out! They are memorable and more influential than others. Attention spans are shrinking and people who can hold your attention with a compelling presentation simply have more influence! You look forward to their presentations, because you know they will share something worthwhile. They can make even boring material seem interesting. …

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