THE WINNING TICKET – Why You Should Load Your Bases With Soft Skills

Baseball season is officially underway and the sound of popping bats is beginning to echo across the country – from little leagues to major leagues. Many experts say of all sports, baseball is as much about mental prowess as it is physical prowess. Thus, one of Yogi Berra’s most famous quotes – “Baseball is 90 …

REPUTATION MANAGEMENT STRATEGIES: What Successful Crisis Leaders Have In Common With Movie Directors

Effective crisis leaders are problem solvers and they focus on the future. They also have lot in common with movie directors like Steven Spielberg. In Part 2 of this special series on successful crisis leadership, you will learn the crisis response strategies used by one leader as he fought off lawyers and battled daily to …

WHEN ALL HELL BREAKS LOOSE: Winning Crisis Leadership Strategies

About every eight years, C-SPAN asks 90-plus presidential historians to rate US presidents for their overall leadership effectiveness. It is not surprising that communication and crisis skills are at the heart of these rankings: Public persuasion, crisis leadership, vision / agenda setting and relationship skills and are nestled in the ten characteristics that determine these …

CONGRESSMAN JOE KENNEDY III’S DROOLING DISTRACTION: 3 Lessons for Effective Presenters

He is a Kennedy. His is being touted as an up and coming political star. And, he is the talk of the internet. People are lighting up Twitter and other social media about Democratic Representative Joe Kennedy III’s rebuttal speech to President Donald Trump’s State of the Union speech. But, unfortunately for Kennedy, the buzz …

CRISIS LEADERSHIP: How Successful Leaders Earn Stakeholder Trust – Even During Chaos

About every eight years, C-SPAN asks 90-plus presidential historians to rate US presidents for their overall leadership effectiveness. It is not surprising that communication and crisis skills are at the heart of these rankings: Public persuasion, crisis leadership, vision / agenda setting and relationship skills and are nestled in the ten characteristics that determine these …

ALL-TERRAIN COMMUNICATION SKILLS: Grow Your Career & Team’s Success

There are many technically competent people in the workplace, but there appears to be a shortage of people with a good foundation of soft skills. A recent survey reveals 92% of leaders say their employees need stronger soft skills to compete in today’s marketplace. It is true that solid communication skills and empathy skills are …

ZOMBIES! Transforming Disengaged Employees Into Trusted Brand Ambassadors

The Walking Dead… The Invasion of the Body Snatchers! Are these just movie titles? Not if you look at Gallup results that show only 13 to 32 percent of employees around the globe are engaged at work! That means a majority of employees are sleepwalking through their day. Zombie employees are haunting businesses to the …